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Best ICT Solution Provider Award

Overview

This award recognizes the ICT vendor that has successfully supported Bahrain government initiatives in Information Technology by providing products, solutions, and/or consultancy services.

The winner must have proof of offering innovative, cost effective and enhanced solutions by implementing best in class business practices. This award aims to achieve the following:

  • Motivate the ICT vendors to provide better services to the government agencies.
  • Create a perception among the ICT vendors about the quality level of the services or solutions expected by the government.
  • Create a competition among the ICT vendors to provide better services.
Entry criteria
  • The ICT solution provider should have been operating in the Kingdom of Bahrain.
  • Give the range of the project(s) provided to the government agencies.(e.g. in networking, hardware, software, ...etc).
  • The nominated organization should be able to show quantitative results.
Evaluation Criteria

The project’s scenario will be evaluated in terms of the followings:

  • Consideration of the value added services to the client
  • Evaluate the project sustainability.
  • Efficiency and effectiveness of the project
  • Compliances towards standards.
  • Quality of Project Management.
  • Post implementation Support and Maintenance.
  • Considering community services or social responsibility.
  • Measurement of satisfaction level by Customer Feedback Form.